Terms of service

Terms of Service – Root Organics

Effective Date: 01-07-2026

Welcome to Root Organics. By accessing or using our website, products, and services, you agree to the following Terms of Service (“Terms”). Please read them carefully before using our website.

1. Introduction

These Terms govern your use of the Root Organics website, products, and related services. By using our website, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, please do not use our website.

2. About Root Organics

Root Organics provides organic gardening and soil-related products including potting mixes, vermicompost, fertilizers, and related gardening solutions.

Website: www.rootorganics.in

3. Eligibility

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.

4. Products & Services

We strive to ensure all product descriptions, images, pricing, and specifications are accurate. However:

Product colors and packaging may vary slightly from displayed images.
We reserve the right to modify or discontinue products without prior notice.
Availability of products is subject to stock.

5. Pricing & Payments

All prices are listed in INR unless otherwise stated.
Prices may change without prior notice.
Payments must be completed through approved payment methods available on the website.
We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.

6. Shipping & Delivery

Delivery timelines are estimates and may vary based on location and courier availability.
Root Organics is not responsible for delays caused by third-party logistics providers, weather conditions, or unforeseen circumstances.
Customers must provide accurate shipping information.

7. Returns & Refunds

We aim to provide high-quality products. If you receive a damaged or incorrect product:

Contact us within 24 hours of delivery.
Provide order details and product images for verification.

Refunds or replacements are subject to review and approval.

Products that have been opened, used, or damaged due to improper handling may not be eligible for return.

8. Intellectual Property

All website content including:

Logos
Product images
Designs
Text
Graphics
Branding materials

are the property of Root Organics and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

You agree not to:

Use the website for illegal activities
Upload harmful software or malicious code
Attempt unauthorized access to our systems
Misuse website content or services

Violation may result in suspension or legal action.

10. Limitation of Liability

Root Organics shall not be liable for:

Indirect or incidental damages
Loss of profits or business
Gardening outcomes resulting from improper product usage
Delays or interruptions beyond our control

Products should be used according to provided instructions.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

12. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.

13. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the website after updates constitutes acceptance of revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts located in Shivpuri, MP, India

15. Contact Information

For any questions regarding these Terms, contact us at:

Root Organics
Website: www.rootorganics.in
Email: rootorganics.in@gmail.com
Phone: 9993514360